Privacy Policy

At Parking Romford, we take your Privacy Policy

At Car Parking Romford, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store any details you share using our website.

What Information We Collect

We may collect the following information:

Your name, email address, or phone number if you contact us directly
Any details you provide when filling out a contact form or sending an enquiry
Technical data such as your IP address, browser type, and pages visited (collected automatically through cookies)

How We Use Your Information

We use your information to:

Respond to your messages or enquiries
Improve our website and services
Keep a record of queries related to parking in Romford or The Mercury Shopping Centre.

We do not sell, share, or pass your data to other companies for marketing.

Payments and Third-Party Services

Car Parking Romford uses Horizon for mobile parking payments. If you choose to use the Horizon app, please note that Horizon Parking will handle your data, and their privacy policy will apply. We do not store or collect payment information from third-party apps.

Cookies

Our website may use cookies to help improve your browsing experience and understand how people use the site. You can choose to accept or reject cookies in your browser settings.

Data Security

We take steps to keep your personal information safe and secure. Only authorised staff can access any information you provide through our contact options.

Your Rights

You have the right to:

Please request a copy of any personal information we hold about you
Ask us to update or delete your information
Withdraw your consent at any time

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Address: The Mercury Mall, Mercury Gardens, Romford, RM1 3EE

Tel: 01708 733620

Email: [email protected]